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Covid 19 Updates - Level 3

To our Oakano Visitor, 

We hope you and your families are doing well during these uncertain times. Thank you for your patience over the last few weeks, we now have some further updates for you as promised.   

Below is a short update on Oakano's COVID-19 response plans on Level 3

 

We're getting our operations ready

Following the Government's announcement that New Zealand is moving to Level 3, we are now commencing full operations from Tuesday 28th April

To keep our teams and community safe, and to comply with NZ government regulation, we are temporary close our showroom for public until further notice.

All orders placed online will now dispatch by our contract couriers company and may delayed due to limited staff operate.

Pick up option available for Wellington region (Porirua Store only), please email us info@oakanodesign.co.nz to arrange pick up date/time.

We will keep our website fully operational and we will be accepting orders as usual. 

 

CUSTOMER SERVICE

Our Customer Service team are working from home and will be available to help you out with any questions you have during this lockdown period.  We apologise in advance if you can hear our kids in the background of phone calls! 
 
We will also keep in touch with you via Facebook and Instagram, so come and chat if you’ve got time! 
 
Thank you for your support.  We love our community and we wish you and your families and friends the very best for the weeks ahead.  Oakano has always been a brand built on family values and these matter more than anything right now.
 
Stay safe and stay home.


From Team Oakano