Frequently Asked Question

In-store pick up: Free
Delivery fees:
- Wellington - $90
- Auckland - $120
- Canterbury - $160
- Hawke's Bay - $150
- Marlborough - $180
- Northland - $200
- Southland - $220
- Waikato - $150
- West Coast - $200
- Bay of Plenty - $150
- Gisborne - $150
- Manawatu-Wanganui - $130
- Nelson - $180
- Otago - $200
- Taranaki - $150
- Waiheke Island - $250

More info

Unless stated otherwise, all our in-stock orders are dispatched from our warehouse within 3-5 business days. The transit time for your order to arrive at your home depends on where you live. (It is an estimate, might be delayed due to peak season of the delivery company)

  • 5-15 Working-days for North Island.
  • 7-17 Working-days for South Island

More info

Please choose carefully as cash refunds are not normally provided where you have simply changed you mind, made a wrong selection, not fit to the room or simply found the goods cheaper elsewhere.

Although unlikely, but if any of your furniture need replacement parts that is not covered by our warranty, please send us a special request and we will do our best to get it from our manufacturers.

We keep minimal stock in our showroom and all our bulky items are in our warehouse. If you are in a hurry, make sure you contact us and we can arrange for you to pick up.

We will contact you within 24 hours after your order to schedule and confirm a delivery time. We will confirm with you again on the day of delivery. In the meantime, if you have any questions, please feel free to contact us.

We accept Visa, Mastercard, and Direct Debit for both online or retails.

Unless stated 'out of stock' all our products are in stock. You can have it in your house within 1 week, if you live in Wellington area.